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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tj Bankston

September 2, 2026

5  out of  5
rating by Tj Bankston
"always helpful and if can not answer a question they will find out and make sure and call back right away .. Makes it easy for payments and easy if there are any changes or updates needed .."
We responded:
"Thank you Tj! If there is anything we can do for you, Please let us know. "
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Vickie Reynosa

September 2, 2026

5  out of  5
rating by Vickie Reynosa
"Best Insurance, they make things easy and stress free."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Rob Jones

August 30, 2026

5  out of  5
rating by Rob Jones
"Justin helped me with a problem when he didn't have to. I'm thankful and would recommend him anytime. Thanks"
We responded:
"Rob, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Ralph Guzman

August 25, 2026

4  out of  5
rating by Ralph Guzman
"They are really respectful and professional"
We responded:
"Thanks so much for the great review! We’re always looking for ways to improve, so if you ever have suggestions, we’d love to hear them.  We’re just a phone call or email away. - Justin Rhodes and Team "
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Brian Michalik

August 20, 2026

5  out of  5
rating by Brian Michalik
"Everyone here is amazing to work with and they are very helpful. Thank you"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Sofiri atemie

August 12, 2026

5  out of  5
rating by Sofiri atemie
"I work in Car sales and Sandra has been great help not just to my family in lowering my insurance rates but also getting my clients better rates than anyone else. Very responsive and reliable and will always do conduct mine and my clients insurance needs through her"
We responded:
"Sofiri, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Trey Krejci

July 29, 2026

5  out of  5
rating by Trey Krejci
"Sandra was amazing with helping me obtain boat insurance in a very timely matter. Went above and beyond to answer my questions."
We responded:
"Hi Trey, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Justin Rhodes’s team.  Please reach out to us if any questions come up!  - Justin Rhodes’s Insurance Team "
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Bobby Garcia

July 28, 2026

5  out of  5
rating by Bobby Garcia
"Great service and extremely helpful people. Definitely glad I have them as my insurance company"
We responded:
"Bobby, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Gustavo Mar

July 16, 2026

5  out of  5
rating by Gustavo Mar
"Great experience with this agent, stephane and sandra did help me too much!"
We responded:
"Gustavo, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Justin Rhodes and Team "
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Marcelo Carrera

June 23, 2026

5  out of  5
rating by Marcelo Carrera
"Great communication and knowledge of product."
We responded:
"Thank you for taking the time to leave such a great review, Marcelo. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Hamad Raza (Raz)

Hamad Raza (Raz)

June 18, 2026

5  out of  5
rating by Hamad Raza (Raz)
"I had a great experience working with Justin at State Farm. He took very good care of me, beat my current insurance rates, and was able to get me switched over to State Farm while saving me money.

What really stood out was how easy he was to work with. Since he was available when I walked in, he helped me right away and had everything completed in about 10–15 minutes. The process was quick, smooth, and hassle-free.

If you’re shopping around for auto insurance and want someone who is knowledgeable, efficient, and focused on helping you save money, I highly recommend Justin. Stop by and see him you may be surprised how much he can save you!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Justin Rhodes’s Team here in Bay City . "
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Linda Àndrade

June 2, 2026

5  out of  5
rating by Linda Àndrade
"Enjoy having an office to personal use to purchase vehicle insurance. Fast and efficient service. With lost cost and leave with insurance cards in hand. Thank you State Farm"
We responded:
"Thank you, Linda, for your feedback! We're glad to hear that you found our office convenient for purchasing vehicle insurance and appreciated the fast and efficient service. It's great to know you left with your insurance cards in hand."
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Kristen Holland

May 28, 2026

5  out of  5
rating by Kristen Holland
"Great service, helpful staff, and quick responses. Highly recommend!"
We responded:
"Thank you, Kristen, for your feedback! We're glad to hear that our service and quick responses met your expectations. Your recommendation means a lot to us!"
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Deborah Heaton

May 7, 2026

5  out of  5
rating by Deborah Heaton
"We have been with State Farm since the this is the best office we have dealt with. Sandra and Justin solved our problem of adding a greatgrand daughter to our policy."
We responded:
"Thank you, Deborah, for your kind words. We're glad Sandra and Justin could assist with adding your great-granddaughter to your policy. Your support means a lot to us."
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J6propertymanagement

March 23, 2026

5  out of  5
rating by J6propertymanagement
"Great Customer Service!!! Sandra was very helpful for me today!!!"
We responded:
"It was so great to meet you. Swing by anytime! "
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LovelyRouge Cosplayer (Matagorda Mermaid)

March 12, 2026

5  out of  5
rating by LovelyRouge Cosplayer (Matagorda Mermaid)
"Sandra Barnett is a lovely lady. Took the time to explain my options, and saved me over 200 dollars on my car insurance by switching from progressive to state farm. Absolutely a delight. 100/10"
We responded:
"We appreciate your review, LovelyRouge. We are so happy that you had such a wonderful experience with State Farm Agent Justin Rhodes’s Team here in Bay City ! "
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Ann McDonald

March 4, 2026

5  out of  5
rating by Ann McDonald
"Super nice and great at explaining auto insurance!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Fiona Satchell-Evans

February 18, 2026

5  out of  5
rating by Fiona Satchell-Evans
"Mr Rhodes was very helpful and he explained my policy to me in its entirety. He also reminded professional and very friendly. I would recommend my friends and family to this State Farm office"
We responded:
"We appreciate your review, Fiona. We are so happy that you had such a wonderful experience with State Farm Agent Justin Rhodes’s Team here in Bay City ! "
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Jim H

January 29, 2026

5  out of  5
rating by Jim H
"Excellent People, great to work with."
We responded:
"Jim, thank you for continuing to trust us. It’s our pleasure to help protect what matters most to you. – Justin Rhodes - State Farm Insurance Agent"
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Earl McCrary

January 14, 2026

5  out of  5
rating by Earl McCrary
"The lady who assisted me in the transfer of my Insurance from one state to another was a GODSEND!!! Sandra Barnett was kind, courteous, patient any very helpful!!! She made the transition smooth & effortless!!! I’m so fortunate to have her take care of me during this process!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I am thrilled that Sandra was able to help you and take such good care of you. If there is anything else we can do to help, please let us know!"
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Kali

January 5, 2026

5  out of  5
rating by Kali
"I had an excellent experience working with Sandy. Her customer service was truly outstanding! Sandy was patient, knowledgeable, and took the time to explain everything clearly. Sandy made the entire process easy and stress-free, and I felt genuinely cared for as a customer. It’s rare to find someone so professional and kind. I highly recommend Sandy to anyone looking for exceptional insurance service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alex

December 5, 2025

5  out of  5
rating by Alex
"Great prices, nice people."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lorinda R.

December 5, 2025

5  out of  5
rating by Lorinda R.
"Great service and friendly staff! Highly recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Thomas Nowlin

December 1, 2025

5  out of  5
rating by Thomas Nowlin
"I found Justin Rhodes insurance when I was living in Bay City. I now live in the Spring, Tx area, suburb of Houston, and have my auto insurance with them. They are very personable, and treat you like family. Great people and great service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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David Uribe

November 17, 2025

5  out of  5
rating by David Uribe
"Made the process of switching insurance super easy and even saved me money!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"